Returns Policy
For products ordered from our website we offer a 100% guarantee that if you’re in any way dissatisfied with the goods you have ordered, we will exchange them or give you a full refund for the items, provided that you return them to us in their original condition and packaging, unused, uneaten and intact. We reserve the right to refuse returns where it is apparent that the product has been used, or partially eaten. These conditions do not affect your statutory rights.

Returns period
UK returns must be received by us within 14 days of you originally receiving your order.

We recommend you return the goods to us using a service that requires a signature on receipt so you are covered in case it is lost in transit.  

Return of faulty goods
If you believe the goods we have supplied to you are faulty, you should return the item to us together with a note, explaining what you believe is the problem and stating the original order number. When we receive the item, we will investigate the fault and contact you to agree the most appropriate resolution.

If you request a refund, please note that this can only be issued to the card which was used to pay for the goods.